Our client is a global leader in delivering technology-enabled solutions that help clients support the total well-being of their people and build organisational resiliency. By improving lives, they improve business.
They employ approximately 7,000 employees who work with some 24,000 client organisations that use our services in more than 160 countries. a publicly traded company on the Toronto Stock Exchange (TSX: LWRK) so you have all the aspects of working for a global brand but with a local Australian Networks team, which can provide bespoke, one on one support as you assist our clients.
Currently the second largest Employment Assistance Provider within Australia and the largest EAP Provider Globally
- Job Description:
Providing excellent customer service
Assisting clients with service requests for appointments and support
Maintaining excellent knowledge of internal practices and processes
Championing and applying the organisational values when dealing with clients, associates, internal staff and team members.
Customer service experience
Demonstrates the ability to be understanding and empathetic towards customers
Excellent written and verbal communication skills
Ability to work autonomously as well as part of a team
Proficient computer skills in order to navigate various systems