- Institution: Refuge Victoria
- Institution Description:
Refuge Victoria is a not for profit Specialist Family Violence Organisation that provides services to women and children to help them escape control, abuse and violence and rebuild their lives. We have been responding to family violence and changing people’s stories for over 40 years. Safe Futures has grown to be the largest provider of crisis accommodation in Victoria - which includes 19 crisis properties and nomination rights to 35 Transitional Houses. We employ case managers and women’s and children’s advocates across 2 main sites in Melbourne’s Eastern suburbs and 1 site in the Western Melbourne Region. We are funded by the Department of Health and Human Services and the generous support of donors.
- Job Description:
Assist with the coordination and access to a range of community services and supports to meet needs identified in client case plans
Participate in sleepover shifts on weekdays and weekends
Provide an after-hours response to the women and children onsite if required
Assist with skill development in line with goals identified in case plan
Provide support to the children’s worker in running activities
Develop resource directory and assist with access to community services
Liaise and develop effective working relationships with agencies and key stakeholders providing services and supports to women experiencing family violence and homelessness
Attending client meetings with woman’s case worker and children’s worker to assist with implementation of case plan goals
Providing general emotional support to clients
Liaising with case workers regarding safety concerns or risk issues identified or reported
Liaise with women’s case managers/ children’s worker to prioritise task
Share electronic diary with team members to assist with availability
Assisting with client transport to appointments i.e., dental, medical, Centrelink, playgroups, childcare, bank, maternal health
Orientation of clients to local area and available services.
Manage local office calendars for room hire, vehicle and equipment use
Be the first point of contact for general enquiries
Prepare, distribute and store correspondence (e.g: emails, team meeting minutes, mail etc.)
Manage office stock and supplies
Shopping assistance for clients where required
Sourcing childcare
Assisting clients to relocate if required
Ticketing cleaning and other maintenance jobs for refuge
Light cleaning, laundry and sorting of goods/stock as required
Preparation of accommodation units
- Requirement:
Experience working in the Family Violence sector
Diploma in Community Services or equivalent would be well regarded
Case or support work experience with particular skills in working with families, mental health, disability or alcohol and drug issues
Experience in delivery of services responding to women and children experiencing Family Violence
Knowledge of the MARAM (Multi Agency Risk Assessment and Management Framework)
- Website:
https://www.seek.com.au/job/58338349?type=standout#sol=01efc2bafa3611355c32f838726a9ef789fd8ef7