We are an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria. Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage through our provision of services that effectively meet the needs of people experiencing or at risk of homelessness. We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion. We recognise cultural, gender and occupational differences; we encourage diversity and employ dedicated, talented and enthusiastic staff who work across a range of programs and services. We lead the way in providing culturally safe and inclusive service responses to the diverse community of Victoria who are at risk of or experiencing family violence and homelessness. Our work to support LGBTIQ clients and residents has been recognised by awards from the Victorian State Government, the Homelessness Sector, and the LGBTIQ community. Our purpose is to create opportunities and lasting change for the most marginalised and disadvantaged in our community, aiming always to support, empower and to respect a client's dignity.
- Job Description:
Young Adults Support Services Teams provide a diverse range of integrated programs that provide early intervention and complex case management to young people aged 16-25 at any given time. The service also administers the delivery of 90 private rental brokerage packages across the North/West regions of Melbourne per annum. The Youth Justice Case Manager works out of the Northern Community Hub, providing support and accommodation to homeless young people aged between 17 to 25 years who are exiting custodial settings. The programs aim to assist young people in securing and maintaining affordable housing by addressing unmet needs through an outreach case management model. The role advertised is a dual role that combines both Youth Justice Community Services Support (YJCSS) and Youth Justice Homelessness Assistance (YJHA)
You are an appropriately qualified professional with experience in providing comprehensive case management, planning and support to assist clients within a homelessness setting. You have experience in maintaining constructive, empathetic, supportive and respectful working relationships particularly for an integrated service response.
Key Selection Criteria- To be completed in application.
Full Victoria Driver's License
A relevant tertiary qualification in Criminal Justice, Criminology, Social Work, Youth Work, Community Services, Psychology
Experience, Skill and Personal Attributes
Experience and a broad understanding of Youth Justice, homelessness services, and the community services sector; and experience in working with young people with multiple and complex needs, including mental health issues, alcohol and other drugs (AOD), family violence, justice involvement etc.
Demonstrated understanding of, and an ability to implement, case management principles including person-centred, strengths-based practice and trauma informed approached when working with young people experiencing or at risk of homelessness.
Ability to build and maintain professional rapports with young people and addressing their individual support needs.
Demonstrated ability to establish & maintain positive and productive working arrangements with a range of government and non-government stakeholders. Including ability to advocate for access to services on behalf of Youth Justice clients.
Can demonstrate excellent interpersonal verbal & written communication skills and high computer literacy.